A technology company offering automated customer retention software platform for subscription businesses.
The Brightback platform gives businesses a platform for managing, standardizing, and automating their customers subscription canceling process while attempting to keep them as customers. Features the Brightback platform offers are the ability to identify at-risk customers, target specific customers segments, engage each at-risk customer with a personalized cancel page, view metrics and generate real-time alerts, use customer data to offer business insights, and save workflows across different applications. Brightback integrates with the following applications: Intercom, Salesforce, Segment, Slack, Tontango, ZapierZapier, and Zendesk.