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US Patent 11869501 Processing multi-party conversations

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Is a
Patent
Patent
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Patent attributes

Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
118695010
Patent Inventor Names
Jodi Kodish-Wachs0
Date of Patent
January 9, 2024
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Patent Application Number
173433780
Date Filed
June 9, 2021
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Patent Citations
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US Patent 9570076 Method and system for voice recognition employing multiple voice-recognition techniques
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US Patent 9971848 Rich formatting of annotated clinical documentation, and related methods and apparatus
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US Patent 10032127 Methods and apparatus for determining a clinician's intent to order an item
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US Patent 10679015 Utilizing artificial intelligence-based machine translation to augment document summarization
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US Patent 11062704 Processing multi-party conversations
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US Patent 7881957 Identifying tasks for task performers based on task subscriptions
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US Patent 7885811 Transcription data extraction
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US Patent 8170897 Automated validation of results of human performance of tasks
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Patent Primary Examiner
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Stella L. Woo
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Patent abstract

Embodiments relate to systems and methods that retrieve dialogue data associated with a plurality of utterances. The plurality of utterances include a first utterance. The systems and methods further determine that a target concept, of the dialogue data, is in a first dialogue segment associated with the first utterance. Additionally, the target concept is determined based on the first utterance in the first dialogue segment having a highest weight for relevancy to a knowledge domain. Further, the methods and systems determine a dialogue goal comprising the target concept. Due to the dialogue goal comprising the target concept, a structured link associating the target concept to the dialogue goal is generated.

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