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ALLDATA offers a platform for unedited mechanical and collision original equipment manufacturer (OEM) repair information, diagnostic tools, shop management software, and support services. It is used by more than 400,000 technicians in over 115,000 shops around the world.
ALLDATA's repair information services include diagnostics; shop management; and general repair shop, collision repair shop, and dealership services. The company has up-to-date, original OEM mechanical and collision repair information and procedures for 44,000 engine-specific vehicles, which according to ALLDATA account for approximately 95% of all active vehicles. The company offers a range of repair information software fit for different purposes, some of which are add-ons that require an ALLDATA Repair or ALLDATA Collision purchase, the company's primary products. The following is a list of all ALLDATA products:
- ALLDATA Repair: ALLDATA Repair costs $189.00 per month and provides unedited OEM information for diagnostics and OEM-accurate mechanical repair.
- ALLDATA Collision: ALDATA Collision comes with a subscription price of $229.00 and also provides unedited, factory-direct OEM repair information specifically targeted at auto body shops.
- ALLDATA Collision Advantage: ALLDATA Collision Advantage is an add-on that costs $99.00 per month. It analyzes, estimates, and highlights OEM alerts, OEM procedures, and vital repairs.
- ALLDATA Mobile: ALLDATA Mobile is a mobile add-on service for OEM repair data and costs $39.00 per month.
- Alldata Community: ALLDATA Community is a free add-on an online forum for posting questions and accessing verified repairs, diagnostic bulletins, and a database of probable causes. This service is operated by a dedicated in-house team of ASE (Automotive Service Excellence) certified master technicians.
ALLDATA's diagnostic scan tool has ALLDATA repair information built-in and offers unlimited scanning. In addition, the "Tech-Assist" hotline that offers troubleshooting support from experts. ALLDATA's diagnostic tools include the following:
- ALLDATA Diagnostics: ALLDATA Diagnostics is a scan tool solution that costs $239.00 per month. This product comes with repair information built-in.
- ALLDATA Tech-Assist: ALLDATA Tech-Assist is an in-house diagnostic hotline staffed by a team of ASE certified Master Technicians and costs $49.00 per month.
ALLDATAa's shop management solutions are designed to streamline the operations of shops of all sizes. These solutions include the following:
- Estimator: The Estimator add-on can be used by automotive shops to create compliant estimates of required parts and labor. This product costs $39.00/month.
- ALLDATA Shop Manager: The ALLDATA Shop Manager add-on costs $89.00 per month and can be used to create documents such as estimates, repair orders, invoices, and more.
- ALLDATA Manage Online: ALLDATA Manage Online costs $159.00 per month and offers various additional shop management features, including extensive business reports and CRM.
ALLDATA serves general repair shops, collision repair shops, dealerships, government agencies, education institutions, multi-shop operations, and light DIYers.
- General repair shops: ALLDATA offers workflow support tools that provide up-to-date OEM repair information, diagnostic scanning, and shop management features, all of which can be integrated into the business operations of general repair shops.
- Collision repair shops: Collision repair shops can take advantage of ALLDATA's collision repair information, such as sectioning and panel replacement as well as full mechanical procedures to reduce sublets.
- Dealerships: Dealerships can use ALLDATA's tools to repair and recondition all car makes and models with unedited OEM repair information in a consistent format.
- Education institutions: Automotive repair educators can employ ALLDATA's tools to provide practical student learning. In addition, libraries can use these solutions as reference tools.
- Multi-shop operations: ALLDATA's repair, diagnostic, and shop management solutions can be consolidated across multiple shop locations.
- Light DIYers: ALLDATA helps its users save money on routine maintenance and vehicle repairs while providing them with up-to-date diagnostic trouble codes, technical service bulletins, and recall information.