Log in
Sign up
Golden has been acquired by ComplyAdvantage.Read about it here ⟶
‌

Benny Quoc Tieu

OverviewStructured DataIssuesContributorsActivity

All edits

Edits on 15 Dec, 2021
"Remove inverse infobox"
Golden AI profile picture
Golden AI
edited on 15 Dec, 2021
Edits made to:
Infobox (-56 properties)
Infobox
Patent primary examiner of
‌
US Patent 7092505 Methods and systems for universal, automatic service selection in a telecommunications signaling network
‌
US Patent 7092508 Rating parties according to party identities
‌
US Patent 7092509 Contact center system capable of handling multiple media types of contacts and method for using the same
‌
US Patent 7099452 Selective call waiting service
‌
US Patent 7099468 Telephone handset restraining mechanism
‌
US Patent 7103170 System and method for providing a call back option for callers to a call center
‌
US Patent 7103171 System and method for multi-channel communication queuing using routing and escalation rules
‌
US Patent 7106849 Hybrid intelligent network
‌
US Patent 7110521 Interface means between a network switch and a CTI server means and apparatus for providing a service to a customer including such an interface means
‌
US Patent 7110523 System and method for distributing and routing calls in a call center
‌
US Patent 7113787 Wireless priority service for intersystem call delivery
‌
US Patent 7120239 System and method for providing no answer detail service for telephone calls that are not completed
‌
US Patent 7120450 Consequential location derived information
‌
US Patent 7130403 System and method for enhanced multimedia conference collaboration
‌
US Patent 7136472 System and method for privacy management
‌
US Patent 7139383 Method and system for providing enhanced call waiting
‌
US Patent 7142659 Directory assistance method and apparatus
‌
US Patent 7142660 System and method for adapting remote access telephony networks to national deviations
‌
US Patent 7142667 Self operating opening mechanism for use in hand-held electronic device
‌
US Patent 7142851 Technique for secure wireless LAN access
‌
US Patent 7146004 Headset communication unit
‌
US Patent 7155167 Wireless LAN monitoring device
‌
US Patent 7158625 Method and apparatus for automatically terminating a call
‌
US Patent 7158629 System and method for preemptive goals based routing of contact records
‌
US Patent 7164920 System and method for selecting communications coverage network information in a wireless communications device
‌
US Patent 7170984 Method for advanced determination and display of caller geographic information in a PBX
‌
US Patent 7170985 Method for advanced determination and display of caller geographic information in a centralized wireless architecture
‌
US Patent 7170986 Call setup using a packet-switched address such as an internet address or the like
‌
US Patent 7170988 Method and apparatus for network communication
‌
US Patent 7170992 Method for evaluating customer call center system designs
‌
US Patent 7174152 System for event correlation in cellular networks
‌
US Patent 7181005 Telephone interface circuit
‌
US Patent 7181007 Flat-profile keypad assembly and label
‌
US Patent 7190775 High quality audio conferencing with adaptive beamforming
‌
US Patent 7190780 Method of operating a virtual private network
‌
US Patent 7190783 Integrated digital subscriber line transceiver
‌
US Patent 7194080 Automatically sequentially ringing alternative telephone numbers
‌
US Patent 7197126 Human communication system
‌
US Patent 7197133 Information transfer to a call agent using a portal system
‌
US Patent 7200212 Decoding and processing system for advanced determination and display of city and state caller information
‌
US Patent 7200214 Method and system for participant control of privacy during multiparty communication sessions
‌
US Patent 7200380 Wireless telecommunications location based services scheme selection
‌
US Patent 7203301 System and method for call treatment
‌
US Patent 7203305 Method, system, and storage medium for providing web-based quality assessment, tracking, and reporting services for call monitoring
‌
US Patent 7206393 Apparatus and method for processing information from a telephone network
‌
US Patent 7206574 Automated exchange of broadband communication addresses over a non-broadband channel in a wireless telecommunication system
‌
US Patent 7209553 Cutover method and device for telephone lines
‌
US Patent 7209708 Image information input/output device and control system for the same using mobile device
‌
US Patent 7212619 Electronic call assistants with shared database
‌
US Patent 7215760 Outbound dialing decision criteria based
‌
US Patent 7218720 Telephone directory assistance method and telephone directory assistance system
‌
US Patent 7218723 Next-generation network that reduces the effect of a service failure
‌
US Patent 7218725 Interface means between a network switch and a CTI server means and apparatus for providing a service to a customer including such an interface means
‌
US Patent 7224788 Method and device for generating voice/text/image commercial information ringback tone during communication wait
‌
US Patent 7231034 “Pull” architecture contact center
‌
US Patent 7260208 System, method and apparatus for least cost automatic routing of calls in telephone networks with data supplied on demand
Edits on 22 Nov, 2021
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Edits made to:
Infobox (+1 properties)
Infobox
Patent primary examiner of
‌
US Patent 7231034 “Pull” architecture contact center
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Edits made to:
Infobox (+1 properties)
Infobox
Patent primary examiner of
‌
US Patent 7218723 Next-generation network that reduces the effect of a service failure
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Edits made to:
Infobox (+1 properties)
Infobox
Patent primary examiner of
‌
US Patent 7218720 Telephone directory assistance method and telephone directory assistance system
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Edits made to:
Infobox (+1 properties)
Infobox
Patent primary examiner of
‌
US Patent 7215760 Outbound dialing decision criteria based
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Edits made to:
Infobox (+1 properties)
Infobox
Patent primary examiner of
‌
US Patent 7212619 Electronic call assistants with shared database
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Edits made to:
Infobox (+1 properties)
Infobox
Patent primary examiner of
‌
US Patent 7209553 Cutover method and device for telephone lines
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Edits made to:
Infobox (+1 properties)
Infobox
Patent primary examiner of
‌
US Patent 7206393 Apparatus and method for processing information from a telephone network
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Edits made to:
Infobox (+1 properties)
Infobox
Patent primary examiner of
‌
US Patent 7203301 System and method for call treatment
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Edits made to:
Infobox (+1 properties)
Infobox
Patent primary examiner of
‌
US Patent 7200380 Wireless telecommunications location based services scheme selection
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Edits made to:
Infobox (+1 properties)
Infobox
Patent primary examiner of
‌
US Patent 7197126 Human communication system
Golden AI profile picture
Golden AI
edited on 22 Nov, 2021
Edits made to:
Infobox (+1 properties)
Infobox
Patent primary examiner of
‌
US Patent 7197133 Information transfer to a call agent using a portal system

Find more people like Benny Quoc Tieu

Use the Golden Query Tool to discover related individuals, professionals, or experts with similar interests, expertise, or connections in the Knowledge Graph.
Open Query Tool
Access by API
Golden Query Tool
Golden logo