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The Orbit platform is used by businesses to monitor and assess their communities across different platforms. Some of the company's customers include Typeform, Apollo, Agora, CircleCi, and Bramble.
Orbit allows integration to enable users to see community data on the platform. Users can bring in data from different platforms, push data into their customer relationship management (CRM), create members, include tags, edit notes, and save custom activities from elsewhere.They can monitor members and their activity in single or shared views and assess other companies and influencers. It facilitates collaboration on community activity and reporting, can alert teams to the presence of specific people, bring up potential case studies, and assist in sourcing leads.
The platform offers reporting for community impact assessment, allowing users to decide where to focus resources, be aware of which programs are working, and analyze community data in different tools and channels. It automates manual tasks and helps in sending rewards and recognition, content creation, message personalization, and the connection of tools with the integrations or API. It also helps users identify trends and insights, keep member information, and know about potential conflicts for data cleaning.
Some of the available integrations include the following:
- Discord
- Github
- GeckoBoard
- Notion
- Salesforce
- Slack
- Stripe
- Youtube
