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Shiprocket is an India-based company with an e-commerce shipping platform that facilitates processes, such as shipping, for D2C (direct-to-consumer) retailers. The platform leverages artificial intelligence (AI) to streamline data collection, workflows, and supply chain processes. Shiprocket is available in more than 220 countries and has partnerships with more than 25 courier services and 42 fulfillment centers. In 2022, it was valued at $1.2 billion, making it the 106th unicorn company from India.
Shiprocket's platform can be used for logistical purposes, specifically for e-commerce businesses. It has a multi-functional dashboard where users can see analytics and shipment information. Users can also manage their billing and conduct inventory audits. Merchant logs are are also accessible, and Shiprocket's platform allows sellers to receive cash-on-delivery (COD) remittance several times a week.
When an e-commerce business uses Shiprocket for its logistical needs, its consumers will also have access to features from Shiprocket, such as multiple payment options, real-time tracking updates, and options to make returns.
Shiprocket offers products that are intended to facilitate e-commerce logistics and brand-building processes. Those products can be categorized as shipping, fulfillment, or growth products.
Shipping products offered by Shiprocket include the following:
- automated shipping
- ShiprocketX for international shipping
- business-to-business (B2B) and bulk shipping
- hyperlocal shipping services within the same city
Fulfillment by Shiprocket can be done for D2C, B2B, and marketplace businesses. Fulfillment offerings from Shiprocket include warehousing, returns management, and one- and two-day delivery.
Shiprocket's growth products come in various forms, including the following platforms and programs:
- Wizgo—a marketing automation platform
- Engage—a communication tool powered by Whatsapp
- Rocketfuel—an accelerator program for D2C start-ups
- Capital—a financing option that is revenue-based
- Checkout—a one-click checkout solution
- Amplify—influencer marketing as a service platform