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Soprano Design is a company that offers a communications platform as a service (CPaaS). It was founded in 1994 and has headquarters in Sydney, Australia. It was founded as a software consulting firm and transitioned into developing and launching telecommunications solutions. The company states that it has conducted more than 10 billion transactions on its CPaaS and operates on four continents serving enterprises and government organizations.
The company's enterprise communication platform is called Soprano Connect. Large businesses and government organizations can utilize the platform to access different communication channels, such as SMS, encrypted intrusion prevention (IP) messaging, and voice messaging. Soprano Connect also has a rich communication services (RCS) platform and can be used for WhatsApp and email as well. The platform has use in many industries, such as finance, education, healthcare, logistics, and government.
Clients wanting to use Soprano Connect can pay a monthly subscription depending on their needs to access the platform. The follow are the pricing plans for the platform:
There are several use cases for the platform:
- B2C Communications: Clients can use the platform to create communication meant to engage their own customers.
- Incident Management: The platform can be used to send emergency alerts via SMS.
- Two Factor Authorization (2FA) : Businesses and governments can use the platform for SMS verification solutions for security.
- Email to SMS: Enterprises can reach their customers by using the platform's feature that converts emails to SMS.