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US Patent 10040201 Service robot communication systems and system self-configuration

Patent 10040201 was granted and assigned to Avaya on August, 2018 by the United States Patent and Trademark Office.

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Patent
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Patent attributes

Patent Applicant
Avaya
Avaya
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Current Assignee
Avaya
Avaya
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
100402010
Patent Inventor Names
David Skiba0
George Erhart0
Valentine C. Matula0
Date of Patent
August 7, 2018
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Patent Application Number
150865060
Date Filed
March 31, 2016
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Patent Citations Received
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US Patent 12026678 Communication systems for multi-source robot control
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US Patent 10972555 Function based dynamic traffic management for network services
Patent Primary Examiner
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Jason Holloway
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Patent abstract

A service robot is provided to communicate with other devices of a service location, such as another robot. A first and second robot may be tasked with performing a customer service task requiring a physical interaction. The first robot may determine that the second robot lacks instructions to perform the customer service task. Upon making the determination, the first robot retrieves physical interaction instructions and causes the second robot to load and execute the physical interaction instructions. The second robot is then transformed, by the first robot, into a configured robot able to perform the customer service task.

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