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US Patent 10055611 Secure remote application shares

Patent 10055611 was granted and assigned to Amazon on August, 2018 by the United States Patent and Trademark Office.

Overview Structured Data Issues Contributors Activity

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Patent attributes

Patent Applicant

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Current Assignee

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Patent Jurisdiction

United States Patent and Trademark Office

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Patent Number

Patent Inventor Names

Anand Bhupendra Patel0

Samuel Scott Gigliotti0

Date of Patent

August 21, 2018

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Patent Application Number

153671330

Date Filed

December 1, 2016

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Patent Citations Received

US Patent 11775678 Tagging and auditing sensitive information in a database environment

US Patent 11983552 Method of remote access

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US Patent 11947704 Tagging and auditing sensitive information in a database environment

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US Patent 10521605 Tagging and auditing sensitive information in a database environment

US Patent 10943026 Tagging and auditing sensitive information in a database environment

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Patent Primary Examiner

Alexander Lagor

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Patent abstract

A customer support application provides screen sharing of the user's computing device with a remote customer support agent, thereby enabling the customer support agent to view the content displayed on the user's device. At least a portion of the content displayed on the user's device may contain sensitive information. Coordinates corresponding to the content displayed on the user's device may be obtained and the portion of the display corresponding to the coordinates may be obscured from the remote customer support agent.

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