US Patent 10095686 Trending topic extraction from social media

Real-time topic analysis for social listening is performed to help users and organizations in discovering and understanding trending topics in varying degrees of granularity. A density-based sampling method is employed to reduce data input. A lightweight NLP method is utilized for topic extraction which provides an efficient mechanism for handling dynamically-changing content. In embodiments, the social analytics system further helps users understand the topics by ranking topics by relevance, labeling topic categories, and grouping semantically-similar topics.