Is a
Patent attributes
Patent Jurisdiction
Patent Number
Date of Patent
October 30, 2018
Patent Application Number
15582096
Date Filed
April 28, 2017
Patent Citations Received
Patent Primary Examiner
Patent abstract
A dialogue complexity assessment method, system, and computer program product for introducing the notion of dialogue complexity to understand and compare dialogues in a repository, calculating the dialogue complexity, use the dialogue complexity to understand customer interactions in a variety of domains using public and proprietary data, and demonstrate the dialogue complexity usage to improve a service management operation.
Timeline
No Timeline data yet.
Further Resources
No Further Resources data yet.