US Patent 10121175 Instant messaging robot to provide product information

In one example, a data collection module collects product data over a network, identifies that the product data is related to a particular product, and stores the product data and an association between the product data and the particular product in a database. An instant messaging engine receives a request for the product data after the product data is stored in the database and an interpreter module identifies, in response to the request, the request to correspond to the particular product and retrieve the product data based on the association between the particular product and the product data. The instant messaging engine transmits, using an instant messaging protocol, a response to the request, the response including the product data.