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US Patent 10152718 Agent initiated actions
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Patent
Date Filed
May 2, 2016
Date of Patent
December 11, 2018
Patent Application Number
15144765
Patent Citations Received
US Patent 11924204 Two-way authentication system and method
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US Patent 11303632 Two-way authentication system and method
US Patent 11356390 Multi-dimensional/multi-actor conversational bot
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US Patent 11394829 System and method for callback management utilizing smart callbacks
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US Patent 11425242 Systems and methods for authenticating a caller at a call center
0
US Patent 11489964 System and method for intent-based active callback management
US Patent 11522997 System and method for hybrid callback management and failure recovery
US Patent 11522961 Communication terminal, communication system, communication method, and non-transitory computer-readable medium
US Patent 10992811 System and method for intent-based active callback management
0
US Patent 11032424 System and method for hybrid callback management and failure recovery
0
•••
Patent Inventor Names
Hisun Kim
0
Anand Janefalkar
0
Patent Jurisdiction
United States Patent and Trademark Office
Patent Number
10152718
Patent Primary Examiner
Lynn D. Feild
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