Patent attributes
Methods and systems for redirecting messages based on contextual information associated with the messages are described herein. In some embodiments, a first individual may speak an utterance including a message, where the utterance indicates a first recipient for the message. Audio data representing the utterance may be provided to a speech-processing system, which may performed automatic speech recognition processing, natural language understanding processing, and contextual recognition processing to the audio data. In some embodiments, the contextual recognition processing may determine that the message may be intended for a second recipient. If so, the speech-processing system may cause the message to be redirected to the second recipient, such that the second recipient may receive the message as opposed to the first recipient.
