US Patent 10162812 Natural language processing system to analyze mobile application feedback

Aspects of the disclosure relate to using a natural language processing system to analyze mobile application feedback. A computing platform having at least one processor, a memory, and a communication interface may receive mobile application feedback information comprising text feedback associated with feedback of a mobile application. The computing platform may identify one or more nouns associated with the text feedback. The computing platform may identify one or more text feedback topics. The computing platform may generate one or more commands directing a sentiment analysis server to determine one or more sentiments for the one or more text feedback topics. The computing platform may transmit the one or more commands directing the sentiment analysis server to determine the one or more sentiments. The computing platform may receive the one or more sentiments. The computing platform may transmit the feedback topics and the one or more sentiments.