US Patent 10168683 Vehicle electronic receptionist for communications management

A computer implemented method, system and computer program product for a receptionist function in vehicles for communications management, such as phone call and texting management, includes determining driving context of a moving vehicle, estimating a risk factor related to the operation of the vehicle based on the driving context, receiving an incoming communication directed to a mobile communication device within the vehicle, analyzing the incoming communication to determine a communication factor, and determining an electronic action in response to the incoming communication based on the driving context, the risk factor and the communication factor.