US Patent 10296945 Electronic identification, location tracking, communication and notification system

A system and method for identifying a customer's location within a facility or place of business, such as, but not limited to a casino. The system and method provides notification company representatives upon arrival of the customer at the given location. Additionally, the method and system allows for navigational services to be provided to customers, and real-time location determination, location tracking and confirmation to customers of location and rewards program status. The disclosed method and system can work through a system of wireless radio, sound and/or light-based beacons communicating with the customer's smartphone, computer system, or other electronic device.