Patent attributes
Systems and methods for extracting contact information from a message are described. A system can receive a message for a recipient, where the message originates from a message source having a first contact identifier (i.e., phone number, text address, etc.). The system can determine text data associated with the content of that message and process the text data to determine that the message refers to a second contact identifier that is different from the first contact identifier. The system may output the message to a recipient device (such as using text-to-speech, etc.) and may store an association between the message source and the second contact identifier. When the recipient speaks a command to reply to the first message or contact the message source, the system may determine the reply is intended for the message source and may route the reply using the second contact identifier included in the first message.
