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US Patent 10380516 CRM including multi-thread messaging

Patent 10380516 was granted and assigned to Directly on August, 2019 by the United States Patent and Trademark Office.

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
0
Current Assignee
Directly
Directly
0
Date Filed
September 29, 2017
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Date of Patent
August 13, 2019
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Patent Applicant
Directly
Directly
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Patent Application Number
15721055
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Patent Citations Received
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US Patent 12120269 Automated chatbot transfer to live agent
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US Patent 11533298 Messaging controller for anonymized communication
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US Patent 10631257 System and method for providing enhanced routing in a contact center
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US Patent 11626108 Machine learning system for customer utterance intent prediction
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US Patent 11610068 Systems and method for intent messaging
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US Patent 11263179 System for collaborative editing based on document evaluation
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US Patent 11853932 Intermediated communication in a crowdsourced environment
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Patent Inventor Names
Vlad Georgescu
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Jeff Patterson
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Ruben Kislaki
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Stephen Hsu
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Tanausu Cerdeña
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
10380516
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Patent Primary Examiner
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Quynh H. Nguyen
0

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