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US Patent 10387463 Dialog agent for conducting task-oriented computer-based communications

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Patent
Patent

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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
10387463
Date of Patent
August 20, 2019
Patent Application Number
15643049
Date Filed
July 6, 2017
Patent Citations Received
‌
US Patent 11397888 Virtual agent with a dialogue management system and method of training a dialogue management system
‌
US Patent 11074484 Self-improving transferring in bot conversation
Patent Primary Examiner
‌
Bryan S Blankenagel
Patent abstract

Embodiments of the present invention provide a system for implementing multi-turn dialogs. The system performs a method that includes receiving a series of user utterances, generating a series of responsive system utterances, and labeling the series of responsive system utterances to generate training data for training a dialog management policy. The labeling includes executing a reward function at each turn of a dialog, in which for each turn of the dialog the reward function is configured to output a reward value that is based at least in part on an accuracy of the responsive system utterance of the turn and on number of dialog turns elapsed.

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