US Patent 10390196 System and method for contacting emergency services

A method for connecting emergency personnel with an emergency situation, the method comprising, detecting that a request for assistance is made by a submitter, gathering a set of data from the submitter, analyzing the set of data from the submitter to determine information about the emergency situation to determine the appropriate emergency to request respond to the request, locating at least one member of the emergency service within a predetermined area based on the emergency situation, determining if the at least one member of the emergency service is available to respond to the request, and providing the at least one member of the emergency service with a portion of the set of data about the request.