In one example, a method for backing up data includes downloading configuration information that includes one or more policies that specify one or more aspects of a backup process. Next, a notification is received concerning a “start” command, receipt of the notification is acknowledged, and the “start” command is performed to create a backup job in a job queue. A signal is then sent indicating that the “start” command is finished, and a backup start event is created. The backup process is then performed, and a report generated indicating that success or failure of the backup process.