Patent attributes
A knowledgebase of an expert system is populated with rules inferred from a set of business processes that govern the manner in which the business interacts with users. Each business process contains an input, an output, an action, and a set of dependency relationships that relate pairs of the input, the output, and the action. Each process's input, output, action, and dependency relationships are translated, respectively, into a subject, an object, a predicate, and a set of dependency relationships among the subject, object, and predicate, of a natural-language rule. Each rule is stored in the expert system's knowledgebase as a directed graph, and nodes representing each stored subject, object, and predicate are assigned domain classifications as a function of characteristics of the business rule. These domain classifications are represented within the knowledgebase as a set of domain classifications determined as a further function of characteristics of the business rule.
