Patent 10462238 was granted and assigned to Mitel Networks Limited on October, 2019 by the United States Patent and Trademark Office.
A reachability engine can determine a reachability for a specified party in response to a request for reachability. The reachability can characterize a probability that the specified party will answer a request for communication using a specified mode of communication at a given time. The reachability can be based on status data that characterizes an aggregate of at least two of direct status data, indirect status data and historical status data for the specified party.