US Patent 10482182 Natural language understanding system and dialogue systems

A natural language understanding (NLU) system used in a dialogue systems comprises a first-level NLU sub-system and at least one second-level NLU sub-system. Each second-level NLU sub-system is communicatively coupled with, and has a relatively higher performance than, the first-level NLU sub-system. The first-level NLU sub-system performs a first calculation over an input text received, and then outputs a first meaning if the first meaning is generated with a first confidence level surpassing a first threshold or passes on the input text to one second-level NLU sub-system based on a pre-determined rule if otherwise. Each second-level NLU sub-system receives the input text from the first-level NLU sub-system, and performs a second calculation over the input text, and then outputs a second meaning if the second meaning is generated with a second confidence level surpassing a second threshold or outputs a result indicating a rejection of meaning if otherwise.