A seal assembly includes a seal arc segment that defines first and second seal supports and radially inner and outer sides with the radially outer side including radially-extending sidewalls and a radially inner surface that joins the radially-extending sidewalls. The radially-extending sidewalls and the radially inner surface define a pocket. The seal assembly includes a carriage that defines first and second support members with the first support member supporting the seal arc segment in a first ramped interface and the second support member supporting the seal arc segment in a second ramped interface. The radially inner surface has a higher surface roughness than the radially extending sidewalls.