US Patent 10515380 Proactive surveys based on customer information
Patent 10515380 was granted and assigned to [24]7.ai on December, 2019 by the United States Patent and Trademark Office.
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Patent abstract
A context-aware computing system for delivering surveys to a customer. The choice of which survey to send to a customer may be tailored based on a click path (route), customer history, and customer interests. A customer browsing a Web page initiates the survey decision process. A control module selects a survey to send to a customer based on the criteria above and customer intent. Customer responses are then harvested from the Web-based survey.
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Patent Inventor Names
Kranthi Mitra Adusumilli0
Pallipuram V. Kannan0
Ravi Vijayaraghavan0
Edits on 25 Apr, 2023
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Current Assignee
Patent Jurisdiction
Patent Number
105153800
Date of Patent
December 24, 2019
0Patent Application Number
140805780
Date Filed
November 14, 2013
0Patent Citations Received
Patent Primary Examiner
Edits on 12 Apr, 2023
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Patent Citations Received
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US Patent 10515380 Proactive surveys based on customer information
Infobox
Is a
Patent applicant
Current assignee
Patent jurisdiction
Patent number
10515380
Date of patent
December 24, 2019
Patent application number
14080578
Date Filed
November 14, 2013
Patent primary examiner
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