Is a
Patent attributes
Patent Jurisdiction
Patent Number
Patent Inventor Names
Omer Ziv0
Ido Shapira0
Jeremie Dreyfuss0
Ran Achituv0
Date of Patent
December 31, 2019
0Patent Application Number
161702780
Date Filed
October 25, 2018
0Patent Citations Received
Patent Primary Examiner
Patent abstract
Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
Timeline
No Timeline data yet.
Further Resources
No Further Resources data yet.