First information is captured based on monitoring interactions between a user of a communication device and multiple entities. Second information is determined based on monitoring a schedule including upcoming scheduled activities. An incoming call indication and at least a calling phone number related to an incoming call for the communication device are received. Contextual information related to at least the calling phone number and a relevance factor indicating a level of relevance of the incoming call are determined based on the first information and the second information. An indication of the incoming call, the contextual information, and the relevance factor are provided on the communication device.