Patent 10589960 was granted and assigned to Otis Elevator Company on March, 2020 by the United States Patent and Trademark Office.
An elevator control system includes an elevator system with at least one elevator car configured to travel to a plurality of floors. An electronic controller controls the elevator system to deliver the elevator car to a given floor in response to an elevator car request. A mobile user includes a display screen and is installed with a secondary-touch detection system that detects a first touch action applied to the display screen and a second touch action applied to the display screen. The mobile user device launches a full service request user interface in response to detecting the first touch action, and performs at least one of launching a pop-up service request user interface and automatically communicates the elevator car request to the controller in response to detecting the second touch action.