Patent attributes
Disclosed herein is method and system for processing multimodal user queries. The method comprises determining availability of one or more responses to each of one or more sub-queries, wherein the one or more sub-queries are formed by splitting the multimodal user queries. The method detects requirement of an expert to provide the one or more responses upon determining at least one of unavailability of the one or more responses by the response generation system or based predefined conditions. Thereafter, a summarized content is generated by summarizing context of the one or more sub-queries and historical conversation data associated with the one or more sub-queries. Based on the summarized content, the one or more sub-queries are reformulated. Finally, the one or more responses received, from the expert, for the reformulated one or more sub-queries are collated provided as the one or more responses for the multimodal user queries.
