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US Patent 10902105 Fraud detection in interactive voice response systems

Patent 10902105 was granted and assigned to Pindrop on January, 2021 by the United States Patent and Trademark Office.

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Contents

Is a
Patent
Patent

Patent attributes

Patent Applicant
Pindrop
Pindrop
Current Assignee
Pindrop
Pindrop
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
10902105
Date of Patent
January 26, 2021
Patent Application Number
16515823
Date Filed
July 18, 2019
Patent Citations
‌
US Patent 10236017 Goal segmentation in speech dialogs
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US Patent 10397255 System and method for providing security in a distributed computation system utilizing containers
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US Patent 10115111 Modeling users for fraud detection and analysis
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US Patent 10303869 Relative and dynamic multifactor authentication
Patent Citations Received
‌
US Patent 12061272 Satellite automatic identification system (AIS) for determining potential spoofing maritime vessels based upon actual frequency of arrival of AIS messages and related methods
0
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US Patent 11748463 Fraud detection in interactive voice response systems
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US Patent 12022024 Systems and methods employing graph-derived features for fraud detection
0
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US Patent 11553080 Detecting fraud using machine-learning and recorded voice clips
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US Patent 11297096 Gaussian autoencoder detection of network flow anomalies
Patent Primary Examiner
‌
Gerald Gauthier
Patent abstract

Systems and methods for call detail record (CDR) analysis to determine a risk score for a call and identify fraudulent activity and for fraud detection in Interactive Voice Response (IVR) systems. An example method may store information extracted from received calls. Queries of the stored information may be performed to select data using keys, wherein each key relates to one of the received calls, and wherein the queries are parallelized. The selected data may be transformed into feature vectors, wherein each feature vector relates to one of the received calls and includes a velocity feature and at least one of a behavior feature or a reputation feature. A risk score for the call may be generated during the call based on the feature vectors.

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