Is a
Patent attributes
Patent Jurisdiction
Patent Number
Patent Inventor Names
Zhong Su0
Ke Ke Cai0
Li Zhang0
Shi Wan Zhao0
Chang Hua Sun0
Jing Ding0
Date of Patent
January 26, 2021
0Patent Application Number
157932270
Date Filed
October 25, 2017
0Patent Citations
Patent Primary Examiner
Patent abstract
Techniques are provided for training, by a system operatively coupled to a processor, an attention weighted recurrent neural network encoder-decoder (AWRNNED) using an iterative process based on one or more paragraphs of agent sentences from respective transcripts of one or more conversations between one or more agents and one or more customers, and based on one or more customer response sentences from the respective transcripts, and generating, by the system, one or more groups respectively comprising one or more agent sentences and one or more customer response sentences selected based on attention weights of the AWRNNED.
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