Patent attributes
A method for detecting fraudulent communications receives gift card data associated with a gift card offered for sale by a customer. The method receives customer information about the customer associated with an identity document of the customer and associates the gift card data with the customer information. The method determines a balance of the gift card at an initial point in time based on the gift card data. The method determines the balance of the gift card at a subsequent point in time. The method compares the balance of the gift card at the initial point in time to the balance of the gift card at the subsequent point in time. The method associates a fraud alert with the customer information if the balance of the gift card at the initial point in time is different than the balance of the gift card at the subsequent point in time.