US Patent 10943317 Systems and methods for multi-mode communication management

Systems and methods for multi-mode communication management are disclosed. In some embodiments, a method comprises presenting real estate listings regarding properties to buyers. Accounts may be created for buyers and real estate agents. Communications from different communication types between one or more buyers and one or more real estate agents regarding any of the real estate listings may be captured. Metadata corresponding to each of the communications may be captured. The communications and the metadata may be stored. A request including identification of a particular real estate agent, a particular buyer, and a particular property may be received. Particular communications may be retrieved in response to the request, the particular communications corresponding to the particular real estate agent, the particular buyer, and the particular property. The particular communications may be provided to the particular real estate agent.