Is a
Patent attributes
Patent Applicant
Patent Jurisdiction
Patent Number
Patent Inventor Names
Brett Dale0
Poras Bharucha0
Sergey Aleksin0
Shivakumar Gurusiddappa0
Alan Gatto0
Dean Cottle0
Gaurav Kumar0
Greg Hollis0
...
Date of Patent
March 16, 2021
Patent Application Number
15846111
Date Filed
December 18, 2017
Patent Citations
Patent Citations Received
Patent Primary Examiner
Patent abstract
A system includes: a processor; and a memory, wherein the memory stores instructions that, when executed by the processor, cause the processor to: retrieve a first log over a network from a first server of a plurality of servers for at least one contact center; generate an index of values in the first log; update an index database based on the index; and save the first log on a storage device.
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