US Patent 10951730 Communication-based automated guidance

Systems and methods are disclosed for communication-based automated guidance. In one implementation, a first communication is received from a first user via a first device and in relation to a first user parameter. A second communication is received from the first user via a second device and in relation to a second user parameter. A response to the second communication is generated based on the first communication, the first user parameter, and the second user parameter. The generated response is provided to the second device.