Patent attributes
Using a computing device to convert verbal communications including non-standard speech to text. The computing device receives an audio recording of voice and generates a standard text log. A standard word dictionary is retrieved. Non-standard words not found in the word dictionary are determined. Portions of the audio recording corresponding to the non-standard words are retrieved. Portions of the audio recording corresponding to non-standard words into input into a natural language understanding model. The computing device utilizes the results of the natural language understanding model to determine a best-match non-standard dictionary. One or more portions of the audio recording are used to generate a non-standard text log. The standard text log and non-standard text log are merged.