US Patent 11005790 Enabling attention by leveraging a user-effective communication channel

An exemplary apparatus includes a memory embodying computer executable instructions and at least one processor, coupled to the memory, and operative by the computer executable instructions to facilitate a method. The method includes tracking a topic and a context of an electronic conversation in a first communication channel by using a machine learning method to process the electronic conversation; identifying confusion in a participant of the electronic conversation regarding a change in the topic or the context; identifying a user-effective communication channel for alerting the participant to the change in the topic or the context; and alerting the participant of the change in the topic or the context via the user-effective communication channel.