Patent attributes
A remote access controller support system includes a first server device that includes a first remote access controller that is coupled to a support system and a client device through an out-of-band network connection. The first remote access controller detects a server device event at the first server device. The first remote access controller correlates the event with a stored server device event and determines a recommended action associated with the stored server device event. The first remote access controller causes, via the out-of-band network connection, the recommended action to be displayed on a display device of the client device.