Patent 11019178 was granted and assigned to West Corporation on May, 2021 by the United States Patent and Trademark Office.
An example method of operation may include receiving a request from a network, identifying a state of a system coupled to the network, determining a status of the request from the network, and routing the request to a first application when the system is in a predetermined state and the request has a first status and routing the request to a second application when the system is in a state different from the predetermined state and the request has a second status.