Patent attributes
The present invention relates to a method for remotely providing service functionalities for a beverage preparation machine. The beverage preparation machine is adapted for preparing a beverage by receiving a capsule in a capsule extraction unit, circulating a carrier liquid, such as water in particular heated water, through said capsule in the extraction unit and by dispensing a resulting beverage. The machine is in data communication with a remote server via a communication network. The machine monitors parameters related to the machine and submits the monitored parameters to the server. The server initiates a service functionality depending on the submitted parameters. The present invention further relates to a beverage preparation machine adapted to support such a method and to a system for remotely providing service functionalities for a beverage preparation machine at a customer location.
