Patent attributes
Systems and methods are presented for facilitating client reading and understanding of a billing statement. A client computing device includes a memory and a processor and a first set of computer instructions is stored in the memory of the client computing device and is executed by the processor of the client computing device. The computer instructions perform the steps of: receiving an electronic billing statement; identifying and highlighting select sections of the bill; launching a three-dimensional (3D) character; interposing the 3D character atop the electronic billing statement; and presenting a script via the 3D character, to the client, upon selection of a highlighted section. The script provides an explanation of the highlighted section and may be predefined or generated by artificial intelligence.
