Is a
Patent attributes
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Adam D. Meranda0
Daniel J. Barbosa0
Lakshmi R. Penmetsa0
Date of Patent
August 31, 2021
0Patent Application Number
201703200
Date Filed
March 20, 2017
0Patent Citations Received
Patent abstract
A service ticket control can close an open service ticket for a field service visit to resolve a power outage experienced at a given customer premises. The open service ticket can be closed in response to usage data from a given smart meter at the customer premises indicating that the customer premises is consuming power above a predetermined threshold level. The service ticket control closes the open service ticket prior to a service crew assigned the service ticket arriving at the given customer premises.
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