Patent attributes
A system and method provide for enhanced in-lobby-teller (ILT) machines. A banking system includes a local switch, a bank core, a teller terminal, and an ILT machine. The teller terminal allows a bank teller to approve customer requests entered at an ILT. The ILT receives requests and determines if teller approval is needed for the request. If so, the request is forwarded to a teller/teller terminal. When approved, an indication is set in the banking request and the now approved request is sent back to the ILT machine. The ILT machine detects the approval indication and transmits the request to the external-partner switch. This switch returns the transaction request to the local bank switch for forwarding to the bank core. The core may update account information associated with the banking request and then route it back to the ILT where any remaining tasks of the transaction request are completed.
