US Patent 11180116 Vehicle dispatch management system and vehicle dispatch management server

A vehicle dispatch management system includes a vehicle dispatch management server and an autonomous vehicle managed thereby. The system dispatches a vehicle to a user based on a vehicle dispatch request to the vehicle dispatch management server from the user. The autonomous vehicle includes a network interface that communicates with the dispatch management server. The vehicle performs a first authentication by comparing first reference information and first authentication information, and determining, based on the first comparison, whether the user passes a first authentication. The vehicle dispatch management server includes a further network interface that carries out communication with the autonomous vehicle. The server performs a second authentication that compares second authentication information and second reference information, and determines a confirmed authentication result indicating whether the user passes a second authentication and transmits the confirmed authentication result to the autonomous vehicle via the further network interface.