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US Patent 11252202 Support request assignment using pace of conversation

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
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Date Filed
April 7, 2020
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Date of Patent
February 15, 2022
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Patent Application Number
16841958
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Patent Citations
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US Patent 10263862 Utilizing machine learning with self-support actions to determine support queue positions for support calls
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US Patent 10872119 Techniques for interaction-based optimization of a service platform user interface
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US Patent 10216827 Participant grouping for enhanced interactive experience
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US Patent 10869253 Dynamic communication routing based on consistency weighting and routing rules
Patent Inventor Names
Marisa Affonso Vasconcelos
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Heloisa Caroline De Souza Pereira Candello
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Jaione Tirapu Azpiroz
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Marco Aurelio Stelmar Netto
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
11252202
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Patent Primary Examiner
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Philip C Lee
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