US Patent 11269717 Issue-resolution automation

Implementations of the present disclosure include methods, systems, and computer-readable storage mediums for issue resolution based on actual use of configuration parameters. Actions include receiving, from a monitoring system, an incident report including a description of an issue of a process and a context of the issue, retrieving features associated with the issue based on the context of the issue, processing the features to extract a set of solutions that were executed to resolve associated issues, processing the set of solutions to generate a solution for the issue, comparing an accuracy of the solution with a solution implementation threshold, and implementing the solution to resolve the issue.