US Patent 11289079 Information processing apparatus and information processing method

The present technology relates to an information processing apparatus and an information processing method for enabling a message to be more reliably conveyed to a user. Provided with a presentation unit that presents information to a first user, a detection unit that detects a reaction indicating that the first user has received the information, a search unit that searches for a second user in a case where the detection unit has not been able to detect the reaction, and a request unit that requests the second user found by the search unit to convey a message to the first user. A response promotion message asking for a response is output to the first user in the case where the detection unit has not been able to detect the reaction, and the search unit searches for the second user in the case where the detection unit has not been able to detect the reaction after the response promotion message has been output.