US Patent 11328304 Automated queuing system

An automated queue is provided including processing circuitry configured to receive an image including a face of a customer, receive an indication of a selected service, enter the customer in virtual queue based on the indication of the selected service, and in response to the customer reaching the front of the virtual queue, causing a transmission of the selected service and at least a portion of the image including the face of the customer to an agent user interface.